Privacy Policy

BOTUO Packaging is a plastic packaging manufacturer and exporter based in Dongguan, Guangdong, China. Our address is No. 20, Liyuan Road, Gekeng Village, Hengli, Dongguan, Guangdong, China. For privacy questions, contact us at supermaneason@gmail.com or +86 132 6850 8811.

We collect information you voluntarily provide when you submit an inquiry, request a sample or quotation, communicate with us by email, WhatsApp or another channel, or place an order. This may include your name, company name, email address, phone or WhatsApp number, country, product requirements, quantities, colors, sizes, artwork, delivery details and any other information you choose to provide. We also collect limited technical information automatically, such as IP address, browser type, device type, pages visited, referring page and approximate location derived from your IP address. We may use cookies and similar technologies as described in our Cookie Policy.

We use personal information to respond to inquiries, prepare quotations, arrange samples, process and fulfil orders, communicate about production and delivery, provide customer support, improve our website and services, maintain security, prevent fraud and comply with legal obligations. We do not use your personal information for unrelated purposes without a lawful basis.

Where applicable law requires a legal basis, we rely on one or more of the following: your consent; the performance of a contract with you or steps taken at your request before entering a contract; our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights; and compliance with legal obligations.

We may share information with service providers that help us operate our website, email, customer relationship management, analytics, payment, manufacturing and logistics. These providers are expected to protect information and use it only for the services they provide. We may also share information with professional advisers, authorities or other parties where required by law or necessary to protect our rights. We do not sell personal information.

Our website and service providers may process information in countries other than your own. Where required, we take reasonable steps to ensure that transfers are protected by appropriate safeguards. By contacting us or using the website, you understand that information may be processed outside your country.

We keep personal information for as long as necessary to respond to inquiries, fulfil orders, maintain business records and comply with legal obligations. Retention periods depend on the type of information and the purpose. We then delete or anonymise it. We use reasonable technical and organisational measures to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Depending on applicable law, you may have the right to access, correct, delete, restrict or object to the processing of your personal information, request portability, or withdraw consent. To make a request, contact supermaneason@gmail.com. We may need to verify your identity. You may also have the right to complain to your local data protection authority.

We use cookies and similar technologies for essential site operation and, if enabled, to understand how visitors use the site. For details and choices, see our Cookie Policy.

This website is intended for business users and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided information, contact us and we will take appropriate steps.

We may update this policy to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a new date. Questions about this policy can be sent to supermaneason@gmail.com, +86 132 6850 8811, or the address above.